TotalCare IT Support Package
What if you could reduce the cost and pain of IT support?
i2Integration introduces TotalCare, a comprehensive IT support program that eliminates traditional, reactionary support. With TotalCare, you have an entire staff of IT professionals on-hand, finding problems before they happen, monitoring your network and providing assistance for a wide range of needs.
TotalCare Benefits Include:
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An IT Budget vs. Wild Cost Fluctuations
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- Fixed annual cost
- At-cost hardware and software
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Pro-Active Support
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- Immediate response via remote monitoring
- Network alert management
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TotalCare Services Include:
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Immediate & Comprehensive Support
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- Unlimited remote support for all assigned workstations and servers
- Network monitoring and real-time alerts for all assigned workstation and servers
- Strategic planning for IT infrastructure
- Third-party vendor coordination (internet service provider, website host, phone system, etc.)
- Monthly on-site visits
In short, everything to keep your business running smoothly!
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